When product is returned due to one of the reasons listed below Racetech will provide a resolution that works for you.
In cases where the product is faulty or damaged, we will first attempt to repair the product. If product fault, damage or any other issue listed above cannot be resolved a replacement product will be provided. In these cases, we will organize and absorb cost of shipping. If a replacement product is not available a store credit will be provided.
In some cases, a store credit will be provided if product is returned for other reasons provided that the product is returned in a saleable condition. However, a re-stocking fee will apply, and you will be responsible for organising and paying for freight. Any seat repair costs will be charged in addition to a restocking fee.
Returned products will only be accepted for credit if Racetech USA is contacted within 7 days of original product delivery if the product is returned within 14 days of purchase, and packaging is in original condition (original clear bag and bubble wrap must be in original factory condition. Ripped and damaged bubble wrap is not acceptable). If seats are not returned in original packing material, an additional repackaging fee will be assessed on credit note.
Product value <$400 – restocking fee of $50
Product value >$400 – restocking fee of $100
All seats – restocking fee of $250
If you do require a return, please fill out the form here to request an RMA.
Neither the seller nor manufacturer will be liable for loss, damage or injury arising from the use or inability to determine the use of these products. Before using, the user shall determine the suitability of the product or products for its intended use, and the user shall assume all responsibility and risk in connection herewith.
Cancelled orders that have been processed, before leaving warehouse, are subject to refund minus payment processing fees.
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